Shipping policy

At Arlo Avenue, we want your delivery experience to be simple, dependable, and transparent. Every order is carefully prepared and shipped without additional delivery charges.

Shipping Fees

We provide free standard shipping on all orders delivered within the United States.

The total shown during checkout is the final amount you will pay. No additional shipping fees or hidden charges will be added.

Delivery Area

We currently ship exclusively to addresses within the United States.

Please ensure that the delivery address entered at checkout is complete and accurate. Orders will be securely packaged and sent to the address provided when the purchase is completed.

Order Processing

Most orders are reviewed, prepared, and dispatched within 1–2 business days.

Once your package has left our facility, you will receive a shipping confirmation email containing your tracking information.

Expected Delivery Time

Our typical delivery schedule is:

  • Order processing: 1–2 business days

  • Standard delivery: 3–5 business days

  • Total estimated delivery period: 4–7 business days

Business days are Monday through Friday and exclude weekends and public holidays.

Order Tracking

After your order has been dispatched, we will send you an email containing a tracking link. You can use this link to follow the progress of your delivery.

For questions about your shipment or assistance with tracking, please contact us at info@arloavenue.com.

Possible Delivery Delays

We make every reasonable effort to deliver orders within the estimated timeframe. However, occasional delays may occur because of circumstances outside our control, including severe weather, carrier disruptions, peak-season demand, or logistical issues.

When we become aware of a significant delay affecting your order, we will make reasonable efforts to keep you updated.

Business Details

Legal business name
DJUMO Commerce LLC

Brand name
Arlo Avenue

Address
30 N Gould St Sheridan, WY 82801, United States

Email
info@arloavenue.com

US-focused support number:
+1 251 910 7086

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-6)