About Us

At Arlo Avenue, we believe the most enduring style is defined not by trends, but by timelessness.

We create womenswear for those who appreciate understated elegance, considered design, and effortless sophistication. Our collections bring together refined silhouettes, thoughtful details, and versatile pieces designed to remain relevant season after season.

Based in the United States. Inspired by Timeless Style.

Arlo Avenue is a U.S.-based womenswear brand created for the modern woman and her evolving wardrobe.

Our perspective is rooted in timeless design rather than passing trends bringing together classic influences and contemporary simplicity to create a distinctive expression of understated luxury.

Our Purpose

Our purpose is to bring timeless, thoughtfully selected womenswear to the U.S. market while providing a seamless and considered shopping experience.

We aim to earn lasting trust through honest communication, attentive service, and versatile pieces designed to become an effortless part of the modern wardrobe.

Stay Connected

For inquiries, reach us at: info@arloavenue.com

Legal business name
DJUMO Commerce LLC

Company Number:
42-4611319

Brand name
Arlo Avenue

Address
30 N Gould St Sheridan, WY 82801, United States

Email
info@arloavenue.com

US-focused support number:
+1 251 910 7086

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-6)

The More You Know

What is Arlo Avenue?

Arlo Avenue is a womenswear house shaped by timeless design, creating elegant pieces intended to transcend seasons and passing trends.

Each collection is thoughtfully considered for women who appreciate understated luxury, effortless sophistication, and enduring style.

Does Arlo Avenue offer free shipping?

Yes, Arlo Avenue offers complimentary standard shipping on all U.S. orders, with no minimum purchase required.

How long does delivery take?

Orders typically arrive within 4–7 business days after dispatch (Monday–Friday). Once your Arlo Avenue order is on its way, you’ll receive tracking details so you can follow its journey.

Do you ship internationally?

At this time, Arlo Avenue ships exclusively within the United States. Our focus is on delivering a seamless experience to our U.S. customers, with additional destinations considered as we grow.

What is your return policy?

You may return your Arlo Avenue order within 30 days of delivery, provided the items are unworn, unwashed, and returned in their original condition. Return shipping costs are the responsibility of the customer.

To request a return, contact us at info@arloavenue.com, and our team will provide you with the next steps.

How long do refunds take?

Once your return has been received and approved, your refund will be issued within 10 business days. Please allow additional time for the funds to appear in your account, depending on your bank or payment provider.

Can I exchange an item?

Yes. If you would prefer a different size or style, simply mention it when contacting us about your return, and our team will assist you with arranging an exchange.

What payment methods do you accept?

Arlo Avenue accepts major payment methods, including Visa, Mastercard, Apple Pay, Shop Pay, Discover Click To Pay and Google Pay. All payment details are securely processed and encrypted during checkout.

Is my personal and payment information safe?

Absolutely. Arlo Avenue uses secure, encrypted checkout technology to help protect your personal and payment information while it is transmitted during checkout.

Payments are processed through trusted payment providers, helping keep sensitive card details protected throughout the transaction.

I didn’t receive my order. What should I do?

Start by checking your tracking information for the latest delivery updates. If your order has not arrived within 8 business days, please contact us at info@arloavenue.com. Our team will review the shipment and assist you with the next steps.

Can I update or cancel my order?

If your order has not yet been dispatched, we may still be able to make changes or cancel it. Please contact us as soon as possible at info@arloavenue.com, and our team will assist you with your request.

Still need help?

Of course. If you have a question or require assistance, please contact us at info@arloavenue.com. Our team will be happy to provide the support you need.