Payment Methods

At Arlo Avenue, we believe every part of your experience should feel considered and effortless. Our checkout is designed to provide a simple, secure, and seamless way to complete your purchase.

Accepted Payment Methods

We currently accept the following payment methods for online orders:

Visa
Mastercard
Apple Pay
Google Pay
Shop Pay
Diners Club
Discover

All purchases are processed in USD (United States Dollars) through secure payment systems designed to protect your personal and payment information.

Secure Payments

Your privacy and security are important to us. Arlo Avenue uses SSL encryption to help protect information transmitted during checkout, while payments are handled through trusted payment providers.

Arlo Avenue does not directly store your complete card details on our servers.

Billing & Authorization

Your chosen payment method will be authorized when you complete your purchase. Depending on your bank or payment provider, a temporary authorization may appear before the transaction is fully processed.

Payment Assistance

If you experience difficulty completing your purchase, please confirm that your billing information matches the details associated with your chosen payment method.

For additional assistance, contact our team at info@arloavenue.com.

Order Verification

To help maintain a secure shopping environment, certain orders may be subject to additional verification. If further information is required, our team may contact you before your order is processed.

Business Details

Legal business name
DJUMO Commerce LLC

Company Number:
42-4611319

Brand name
Arlo Avenue

Address
30 N Gould St Sheridan, WY 82801, United States

Email
info@arloavenue.com

US-focused support number:
+1 251 910 7086

Our support team is available:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-6)

The More You Know

Arlo Avenue is a womenswear house shaped by timeless design, creating elegant pieces intended to transcend seasons and passing trends.

Each collection is thoughtfully considered for women who appreciate understated luxury, effortless sophistication, and enduring style.

Yes, Arlo Avenue offers complimentary standard shipping on all U.S. orders, with no minimum purchase required.

Orders typically arrive within 4–7 business days after dispatch (Monday–Friday). Once your Arlo Avenue order is on its way, you’ll receive tracking details so you can follow its journey.

At this time, Arlo Avenue ships exclusively within the United States. Our focus is on delivering a seamless experience to our U.S. customers, with additional destinations considered as we grow.

You may return your Arlo Avenue order within 30 days of delivery, provided the items are unworn, unwashed, and returned in their original condition. Return shipping costs are the responsibility of the customer.

To request a return, contact us at info@arloavenue.com, and our team will provide you with the next steps.

Once your return has been received and approved, your refund will be issued within 10 business days. Please allow additional time for the funds to appear in your account, depending on your bank or payment provider.

Yes. If you would prefer a different size or style, simply mention it when contacting us about your return, and our team will assist you with arranging an exchange.

Arlo Avenue accepts major payment methods, including Visa, Mastercard, Apple Pay, Shop Pay, Discover Click To Pay and Google Pay. All payment details are securely processed and encrypted during checkout.

Absolutely. Arlo Avenue uses secure, encrypted checkout technology to help protect your personal and payment information while it is transmitted during checkout.

Payments are processed through trusted payment providers, helping keep sensitive card details protected throughout the transaction.

Start by checking your tracking information for the latest delivery updates. If your order has not arrived within 8 business days, please contact us at info@arloavenue.com. Our team will review the shipment and assist you with the next steps.

If your order has not yet been dispatched, we may still be able to make changes or cancel it. Please contact us as soon as possible at info@arloavenue.com, and our team will assist you with your request.

Of course. If you have a question or require assistance, please contact us at info@arloavenue.com. Our team will be happy to provide the support you need.